client service
charter
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Commitment
to Quality Service
We recognize the cultural diversity of both the Indian society and our
clients/tours participants, and therefore provide services without
discrimination. That is, irrespective of a persons country of birth,
language, culture, ethnic or national origin, religion or gender.
In all our dealings with you,
you can expect us to:
identify ourselves
treat you with courtesy and
respect
be fair and reasonable in our
dealings
provide you with clear,
accurate and relevant information or tell you where to find it
collect, store, use and
disclose your personal information in accordance with Indian law
take account of any special
needs you identify
arrange an interpreter if you
need one to use our services, where available
In all your dealings with us, we
ask that you:
* tell us if you have special
needs
* let us know if you need an
interpreter to use our services
* treat our staff with courtesy
and respect
* do not offer gifts, money or
other favors to our staff
Experiencing Problems
If you have experienced any problems while communicating with us please
send us a copy of the written complaint to:
Customer Relationship Officer
Level, #87
Sector 10
Panchkula - 134109
INDIA
Or email:
leon.thind@indiaspiritualtours.com |
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